# Chapter 6 — Administration and Roles

## Purpose

This chapter explains the administrative functions that support fraud operations, including user access, permissions, roles, and performance-related monitoring.

## Why administration matters

Administration is the control layer for the fraud platform. It ensures that:

- the right users can access the right features;
- analysts and administrators have the permissions they need;
- operational performance can be monitored and reviewed;
- the platform remains secure and auditable.

## Key administration areas

### Roles
Use roles to define what a user is allowed to do. Example: an analyst may need access to cases and scores, while an administrator may need access to configuration and user management.

### Permissions
Use permissions to control access to specific menus, actions, or workflows. Example: one user may be allowed to review cases but not change model configuration.

### Users
Use the user management area to create or update users, assign roles, and maintain account access. Example: when a new fraud investigator joins the team, create the account and assign the appropriate role.

### Performance Counter Balance
Use this area to monitor system-level health and operational balance. Example: if the platform is under heavy load, review this area to understand whether the environment is behaving as expected.

## Typical administrator workflow

1. Open the administration area from the main application navigation.
2. Review the relevant user, role, or permission settings.
3. Make updates only after confirming the impact on daily operations.
4. Verify that the changes reflect correctly in the user experience.

## Operational guidance

- Keep role assignment aligned with the actual job responsibility.
- Use permissions carefully to prevent accidental rule or case changes.
- Review admin settings regularly, especially when team members change roles or leave the organization.

## Notes

Administration is not only about account management. It also protects the quality, safety, and governance of the fraud operating environment.