# Page: Prerequisites and Access

## Purpose

This page explains the basic requirements and access setup needed before a user can start working with the fraud and AML experience.

## Prerequisites

Before using the platform, make sure the following are available:

- a working admin environment or demo instance;
- valid user credentials for the portal;
- access to the Fraud & AML navigation area;
- a supported browser and network access.

## Access steps

1. Open the admin login page.
2. Enter your email address and password.
3. Click Sign in.
4. After login, confirm that the Fraud & AML menu is visible.

## What to expect after login

Once signed in, users should be able to:

- reach the Fraud Dashboard;
- open Scores, Cases, Rules, and other related pages;
- access their assigned workflows and investigations.

## Example usage

Example: a new analyst receives credentials and logs in for the first time. They should verify that they can see the fraud menu and reach the Dashboard before starting case review.

## Common issues

- If the menu is missing, the user may not have the correct role or permission.
- If login fails, verify the account details and password.
- If the page does not load, confirm that the environment is reachable and the browser session is active.

## Notes

Good access preparation is essential. Without the correct permissions and environment access, users cannot complete fraud investigation or administration tasks.