# Page: Case Workflow Status

## Purpose

This page explains the meaning of common case workflow statuses and how they are used during investigation.

## Common statuses

A case may move through several stages, such as:

- New: the case has been created and needs attention.
- In Review: the case is actively being investigated.
- Closed: the investigation is complete.
- Suspended or deferred: the case is paused for later follow-up.

## How status is used

Statuses help teams understand the current state of the case. They also support handoff and audit requirements.

## Example usage

Example: when an analyst opens a case, they move it to In Review. After completing the investigation, they close the case and leave a note describing the outcome.

## Operational guidance

- use status updates consistently;
- update the status whenever the investigation changes state;
- leave notes so the next reviewer understands the current position.

## Notes

A clear status sequence makes case handling easier to follow and improves accountability across the team.