# Page: Score Interpretation and Thresholds

## Purpose

This page explains how users should interpret risk scores and thresholds in the fraud and AML workflow.

## What a score means

A score is a numerical or categorical representation of the system’s assessment of risk. Higher values usually indicate a stronger signal that an event needs attention.

## How thresholds are used

Thresholds are boundaries that determine whether an item is:

- automatically approved;
- sent for manual review;
- escalated for investigation.

## Example usage

Example: if a transaction exceeds a defined risk threshold, it may be routed to an investigator for review rather than being approved automatically.

## How to work with scores effectively

1. Start with the score value.
2. Compare it with the configured threshold or business rule.
3. Review any additional explanation or supporting context.
4. Decide whether manual investigation is needed.

## Operational guidance

- do not rely on the score alone;
- always read the supporting reasons or payload details;
- use thresholds to prioritize work but not to replace judgment.

## Notes

Scores are decision aids, not absolute answers. They should be interpreted alongside the surrounding business context and investigation evidence.