# Page: Decision Outcomes and Approvals

## Purpose

This page explains the common decision outcomes in the fraud and AML workflow and how approvals are handled.

## Common decision outcomes

A reviewed item may result in one of the following outcomes:

- Approved
- Declined
- Escalated for manual review
- Deferred for later follow-up
- Reprocessed after a data or logic correction

## How approvals work

Approval is typically used when an item has been reviewed and the decision is considered acceptable according to the current rules and evidence.

## Example usage

Example: after reviewing a case and confirming the evidence, the investigator approves the transaction and closes the case with a recorded note.

## Operational guidance

- ensure the evidence supporting the decision is clear;
- document the reason for the decision;
- use escalation when the evidence is not sufficient for a direct outcome.

## Notes

Decision outcomes should be consistent, auditable, and aligned with the risk policy in use.